SHIPPING

TRACKING ORDERS

Once your order has been fulfilled, please log in to your account to check the status of your order. If you do not have an account, you will receive an email from us with your tracking information. Please refer to your shipping confirmation email to track your order.

 

MY PACKAGE SEEMS TO HAVE STOPPED MOVING.

If your package stops moving at any point, do not fret! It is still on its way to you and is likely just clearing customs. Occasionally, there may be delays due to customs or weather events. If this happens, your tracking page will be updated with the latest shipping status.

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I PUT THE WRONG ADDRESS ON MY ORDER

Please be careful when entering your shipping address, Namaste will not be responsible for orders sent to the incorrect delivery address provided by the customer. 

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I HAVE NOT RECEIVED MY ORDER CONFIRMATION

Order confirmations can sometimes take up to 24 hours to receive due to high demand. If you have not received your order confirmation email after 24 hours, please contact us at allears@thenamasteshop.com with your inquiry.

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PLEASE NOTE

Orders must be placed by 12pm ET Monday – Friday to start processing on the same day. Processing time usually takes 1-2 business days. Delivery times are based on orders placed between Monday and Friday. After your order has been shipped, delivery time within the United States can be between 4-7 business days. Please keep in mind that during holidays or limited edition launches and restocks, this time may vary.